Contact

We have created a handy FAQ which should answer any questions you may have around becoming a member here at Teach Computer Science. Still need to contact us? Use the contact form below to get in touch with our customer support team. Please make sure you have checked our FAQ before contacting.

The teacher & school plans are an annual subscription which automatically renews. You can cancel this subscription at any time from your account area.

The Lifetime plan provides you with lifetime access to our material. No renewals; just access forever!

Of course! We’re known for our top-notch support and believe that to have a fantastic service you need great support.

Please note that we cannot provide tutoring or specific information on topics. Our support scope includes any issues you have with the materials and the exam spec topics only.

Yes! We constantly update and amend the materials on the site. You can download these while logged into your account.

Absolutely! Although our material is predominantly aimed at teachers we have hundreds of parents and students subscribed enjoying our resources. They have been created so that they are equally suitable for students too.

First of all, thank you so much for your support! To become a member of Teach Computer Science, just visit the membership page and choose the plan that suits you best.

It only takes a few minutes to fill out our simple signup form and once that’s done you’ll have instant access to everything we offer!

To put it simply, Teach Computer Science is an online platform for comprehensive Teach Computer Science revision and teaching materials for use with the UK and international exam boards.

To access the sample module Introduction to computers completely free of charge you need a basic account.  For paid members, we have created 46 modules covering every Computer Science topic needed for GCSE level, and each module contains:

  • An editable PowerPoint lesson presentation
  • Editable revision handouts
  • A glossary which covers the key terminologies of the module
  • Topic mind maps for visualising the key concepts
  • Printable flashcards to help students engage active recall and confidence-based repetition
  • A quiz with accompanying answer key to test knowledge and understanding of the module

As a premium member, you get access to the entire library of GCSE Computer science resources. We are constantly adding new resources to provide even more value in our offering.

Please let us know what you think of the samples and we look forward to welcoming you as a member.

If you’re already logged in to Teach Computer Science, you can reset your password by visiting your account settings page.

If you’ve forgotten your password and can’t log in to Teach Computer Science, you can use the password reset form to reset it.

This is usually caused by your web browser caching the page before you logged in.

When you visit the page again, instead of showing you the correct logged in page, your browser shows you the saved version instead.

In most cases, this can be solved by clicking the refresh button in your web browser.

If you have tried to refresh the browser and you are still seeing the logged out page view, then it means you need to force your browser cache to reload. Full instructions on how to do that for your computer can be found at the below link:

http://refreshyourcache.com/en/home/

We've made Module 1 of our Theory topics 'Introduction to computers' completely free of charge as a sample of our resources. You can download it here.

We’ve created 46 modules covering every Computer Science topic needed for GCSE level, and each module contains:

  • An editable PowerPoint lesson presentation
  • Editable revision handouts
  • A glossary which covers the key terminologies of the module
  • Topic mind maps for visualising the key concepts
  • Printable flashcards to help students engage active recall and confidence-based repetition
  • A quiz with accompanying answer key to test knowledge and understanding of the module

As a premium member, you get access to the entire library of GCSE Computer science resources. We are constantly adding new resources to provide even more value in our offering.

We do not offer ‘free material’ other than our sample module as we run the site free of advertising. Our loyal subscribers enable us to keep the site up to date with the latest specification and also release brand new material.

To help with your purchasing decision we've made Module 1 of our Theory topics 'Introduction to computers' completely free of charge as a sample of our resources. You can download it here.

We’ve created 46 modules covering every Computer Science topic needed for GCSE level, and each module contains:

  • An editable PowerPoint lesson presentation
  • Editable revision handouts
  • A glossary which covers the key terminologies of the module
  • Topic mind maps for visualising the key concepts
  • Printable flashcards to help students engage active recall and confidence-based repetition
  • A quiz with accompanying answer key to test knowledge and understanding of the module

As a premium member, you get access to the entire library of GCSE Computer science resources. We are constantly adding new resources to provide even more value in our offering.

When purchasing or upgrading your Teach Computer Science account to a paid plan, you might experience an error message if your payment method fails.

This is usually because your bank blocked the payment from being processed.

If your payment did fail, the best option is to contact your bank and let them know that the payment you tried to make was approved and that they should whitelist it so that you can try to make the payment again. Once your bank removes that block, you should be free to purchase with no more problems.

Alternatively, if you have a PayPal account, you can choose the PayPal option at the checkout instead. Most banks are more familiar with PayPal payments, so the payment is less likely to get flagged by your bank.

Yes! Many schools in the UK and abroad prefer to submit a purchase order and make payment directly through a bank transfer instead of purchasing online.

To do that, simply fill out our Purchase Order Form with the relevant details and submit it to our support team. Once we receive that, payment information will be sent over to you and your account will be upgraded as soon as we receive the payment.

We only want you to stay with Teach Computer Science if you get true value from it. We’d be sad to see you go, but we have made cancelling your membership very easy.

If you go to your account page, you’ll see the “Disable automatic renewal” button. To cancel, you just need to click that button and your membership will expire at the end of the payment period.

All of our resources are provided for download in PDF or PPT format and most modern computers should be able to open and print them from the File menu.

If you can’t open the PDF resources on your computer, you might need to install the free Adobe Reader software. You can also contact support if you have any trouble and we’ll help you to overcome any technical hiccups

Our £60 price point is excluding VAT so once you are ready to purchase the standard VAT charge will be applicable. Our membership page clearly states that our pricing is excluding VAT so the charge of £72 is actually correct.

That’s absolutely no problem! All emails include a clear Unsubscribe button within the footer. If you would like to unsubscribe from emails then please click the handy link before contacting support.

We never want to see members leave us however we appreciate that people change careers, move roles or no longer find value in our offering. If you would like your account and all data removed then please contact our support team and we will action this instantly.

Yes. Our membership is a digital product, so we cannot offer any refunds on new purchases. We ask all members to carefully check the sample topic ‘Introduction to computers’ to see if the material is what you are looking for.

To get a refund on a renewal, you can contact support via the contact form at the bottom of this FAQ.

It’s impossible for us to monitor all payments and know which payment is assigned to which account. If your finance department has made payment via bank transfer then please contact us with a clear reference, date of payment and organisation who made the payment. With this information, we will be able to upgrade your account without delay

Unfortunately, username cannot be changed once the account has been created. You can, however, use your email address instead of your username to log in. This can be changed within the account area.

Sometimes there can be a difficulty with downloading our resources. This is usually the case when your computer is part of larger school network and the filename/path becomes too long. Where this is the case, you can change your download path to Desktop before moving it to your server. If this does not help, you can rename the file in your browser to something shorter. If you’re still having trouble, please contact us and we can send you resources directly.

We don't currently offer a monthly payment plan and at this moment in time have no plans to do so long term. We are an incredibly small, family-run business so the processing costs and bandwidth of managing monthly payments are just too much.

We believe our yearly cost of £72 is also incredibly competitive given the value of our subscription. We currently have thousands of resources live and are constantly improving them to add even more value to the subscription. The price of the subscription never rises meaning the added value will continue for years to come.

The feedback we get from our premium members is that we save them hours of lesson planning a week. If you take that time over a year then it's hundreds of hours of precious time back to concentrate time and effort elsewhere. We really believe it's value for money.

Our materials are transferable and used with both UK and International GCSE examination board specifications.

 

We have put together mapping documents which show you exactly which modules align to the specification you are teaching.

 

You can view these here:

We've laid each topic out in a way where you can cross-check with the specification of your board to see what aligns. If you are studying a board which isn't listed above, then I would strongly suggest utilising our GCSE page and cross-referencing between your specification and the page. We've found most boards have very similar material.

Unfortunately, we don't have resources of A-Level Computer Science at the moment. We do plan to add these in the future and it's on our roadmap within the next 6 to 12 months.

 

Generally speaking, there is actually significant crossover with the GCSE resources we currently offer and you may be able to use the base theory to successfully teach your specification.

 

Some features you will get from our resources are:

 

 

  • Comprehensive GCSE Computer Science resources (for the new 9-1 GCSE specification.

 

  • Suitable for use with AQA, CIE, Edexcel, OCR, Eduqas, WJEC & National 5.
  • Resources are provided in editable PowerPoint and Word document formats to easily edit for your class.
  • We provide our resources in the form of condensed revision notes, Exam question booklets, Mind maps, Interactive quizzes, PowerPoint presentations, Flashcards and much more.

In short, we have everything you need for GCSE Computer Science and we believe this will be highly useful for A Level too.

Absolutely! We have PPT slides for all our GCSE Python content which you can download right away. 

Click here to download right now.

At this moment we do not offer video revision. We have focused on producing best in class resource material which is more theory-based as opposed to visual. 

Our premium resources are the most comprehensive available on the web. Some features you will get from our resources are:

  • Comprehensive GCSE Computer Science resources (for the new 9-1 GCSE specification.
  • Suitable for use with AQA, CIE, Edexcel, OCR, Eduqas, WJEC & National 5.
  • Resources are provided in editable PowerPoint and Word document formats to easily edit for your class.
  • We provide our resources in the form of condensed revision notes,
  • Exam question booklets, Mind maps, Interactive quizzes,
  • PowerPoint presentations, Flashcards and much more.


Still need to contact us?